Built for benefits navigation & preventive care engagement

A smarter way to help employees use their benefits, and stay on track with prevention.

MIA, My Information Assistant answers benefits questions clearly and drives preventive care follow through with timely nudges, without sounding like a bot. Built for HR leaders who want employees to get clear benefits answers and complete preventive care on time.

What MIA does

Clear coverage explanations

Preventive care reminders that convert

Brand safe, your tone, your language

9:41 MIA LTE

Is an annual physical covered on my plan?

Yes, your preventive annual physical is covered at $0 in network.

Reminder: You’re due for a colorectal screening this month.

I thought I had one recently.

Your last colorectal screening was 5 years ago, so you’re due for a new one.

Thanks, I'll call my PCP office to schedule it.

Not a replacement, a simple extension

MIA does not replace your benefits platform. It extends it, putting plan information at employees fingertips. Employers already offer great benefits, employees struggle to log in, navigate portals, or find the right answers. We make it as simple as texting, so employees ask a question and get a clear response fast.

Benefits answers, clear and fast

Give HR a trusted assistant that helps employees understand coverage and take the next step with confidence.

Explains deductibles, copays, coinsurance, and in network and out of network in plain language

Supports “Is this covered?” questions with structured clarifiers

Guides employees to the right benefit path, PCP, urgent care, telehealth, Rx, behavioral health

Outputs short “what matters” summaries, one or two clear next actions

Coverage clarity that reduces confusion

Employees want fast answers without jargon. MIA confirms what is needed, then gives a simple next step.

Verifies whether a service is covered, then explains the cost in employee friendly terms

Clarifies required steps, referrals, prior authorization, and network requirements

Surfaces what to do now, what to watch for, and when to follow up

Reduces HR and call center burden by resolving common questions on the first try

Prevention nudges that drive follow through

Keep employees on track with gentle reminders that confirm what is due and why it matters.

Reminds employees about screenings, vaccines, and routine visits at the right time

Explains the last known date and the recommended interval in plain language

Offers preparation guidance so employees feel ready and confident